Initial work
WIS will commence the project after getting the required materials from the Client. The home page/ mock-up/design would be shown within 5 working days. The number of days to complete may vary for the customized requirements.
Content clauses
Project will commence within 24 hours after the advance payment is made by the Client. The content for the concerned website/application/project should be provided within 7 days from the time of starting the project. If the content is not provided within the 7 days, there will be an additional charge of 5% of the total project cost. The Client will be granted an extended 10 days by the WIS to provide the content after paying the additional amount.
Alteration work
In case of any alterations, the changes should be informed within the first three days after the initial work has been submitted. WIS will not undertake any further works unless confirmed by the Client at the specified time period.
Redesign Clauses
If the changes are suggested by the Client after the completion and approval of the entire website/application/project, it will be considered as redesign and are chargeable. Detection of errors in contents or designs by the Client, if any, will be rectified immediately. After completion of the project, WIS will upload the whole work in the server and the link will be sent to the Client for testing. The whole work will be uploaded in transferred/made live by WIS, after the final approval and settlement of balance amount by the Client.
Free Maintenance
WIS provides one year free maintenance towards all kinds of errors occurred in the run time of the website/application/project. Free maintenance does not include content updation.
Quotation Validity
The quotation is valid for 7 days. Prices are subject to change without notice after the expiry of the quotation.
Refund & Cancellation Policy
Payments for custom web development/design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by WIS and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.
WIS will cancel the project if the client violates the Privacy Policy and the amount is not refundable.
The project is considered invalid, if the Client fails to provide the content within the extended time period. Once the project is cancelled, the payment is not refundable.
